Timing your visual communications to run a better business

~ 4.5 minutes read

In the typical cycles of business, we are now fully in the 100-day sprint, the roughly 100-day period between now and the holidays where businesses are the most productive. People are coming back refreshed from vacation, kids are back in school and summer is gone, so there is no more excuses to play hooky and go hide at the cottage. Lake water is too cold anyway. That is, until the end of the year, before people take off again for the holidays to go skiing in Gstaad.

In the realm of visual communications and specifically architectural photography, not only we are subject to business cycles as described above, but even more so to seasonal conditions. That translates into a shooting season - without guns -  that extends from roughly May to November, coinciding with vegetation being in a suitable state and the weather being cooperative to allow for good photographs of your buildings and spaces. In that timespan we get all kinds of colours and textures, from the vivid bright greens and flower blooms of spring to the colourful fall season, without forgetting the deep greens of the mature, midsummer vegetation.

When you superimpose the seasons with the traditional business cycles, it looks something like this: post-christmas coma and hibernation from January to May, spring awakening in May-June, Summer slump (a.k.a. Spending summer at the cottage) in July-August and 100-day sprint from September to Christmas time a.k.a. “Shit! I need to wrap up my projects” period.

Photography seasons

Why should I care?

We are in the last 50 or so days of good, predictable weather and decent vegetation before we are stuck with cold, shitty weather for the following 6 months which makes architectural photography quasi-impossible. Some projects are suitable to be photographed in winter, but these are the exception to the rule. Timing a project with a snowfall is also extremely challenging as winter snow tends to turn into slush in the city after a day or two and believe me when I say you don’t want to shoot in those conditions. If you’re an interior designer you might think “Haha, nice try, but this doesn’t apply to me!” as you’re not subject to weather.

While you’d be correct in thinking so from a technical and logistical perspective, let’s not forget the dreaded award season, from post-christmas to the early summer, where most award submissions are due. Marketing professionals spend most of that time working on submissions, on top of the million other things they usually have to do like managing social media, RFPs, etc. Based on my experience, most of them do not want to deal with managing photoshoots on top of that.

Ok, so all of this is self-serving, but how does it apply to me?

I’m glad you asked. Well, taking into consideration all of the above, what that means to you, is that by and large, you are left with 60 days (90 for interior design projects) to plan, execute and complete your photography projects before everyone in your office switches to holiday mode and slows down to a crawl for about a month, spending more time thinking about that vacation in Gstaad or the dreaded presents they need to get for their incredibly hard to please in-laws.

Considering that it takes easily 3-6 weeks to plan, prepare for and execute a shoot, there isn’t a lot of time left to get that accomplished. With professional pictures in hand before the the season’s end, you will be able to do the following:

• Promote your latest 2018 projects to prospects with the goal to sign new clients, and keep feeding new prospects in your pipeline.

• Have your images ready for your winter slump, when your marketing people will want to have them handy for the 10 million + 2019 award submissions they’re going to prepare. Believe you me, they will thank you.

• Wrap up the current year with completed projects, which should bring a sense of accomplishment to your practice and boost morale before the seasonal affective disorder sets in. Happy employees = productive employees.

• Take advantage of the winter slump to plan and prepare your 2019 press submissions and scour the newest editorial calendars, in order to time your media relations accordingly and increase your chances of being published, not to mention that beautiful photographs will help you in the matter.

All of the above, accomplishes one thing: it makes your practice more efficient and more effective on many fronts. Which results in less time spent scrambling to get something done at the last minute, more time to do other important business things (or more time for yourself) as well as a long-term increase in your profitability because you now run a lean, mean business development machine.

After all, who wouldn’t like more time and increased profits?

If you have questions about this article or rvltr, or want to book your fall 2018 shoot, you can reach us at hello@rvltr.studio.

Asking Better Questions Leads To Better Outcomes

The HGTV effect.

Architecture is a slow craft that takes years to master. Creating something as complex as a building involves a tremendous amount of expertise. It is common for even the simplest of today’s buildings to be touched by hundreds of hands in the process of designing and building it. It is also a concept that’s very difficult to grasp for neophytes. Somehow, it is very common to find people who think they have a good understanding of building science and the art of designing buildings even if their experience stops at being a mere building user.

Let’s call it the HGTV effect, which makes designing building, house flipping and home renos look easy because it is scripted for TV and this mass-consumption content is designed to make complex issues appear effortless. We all know that the reality is vastly different. So, what to do when a client shows up and they think they know everything and can “do it themselves”?

 

Empathy and listening skills.

This is where empathy and listening skills come in. The same way you wouldn’t trust a doctor who would prescribe a treatment before a proper diagnosis, your duty as a designer is to diagnose your clients from the start to ensure that your work with the right people and that your relationships are being managed properly.

A proper diagnosis starts with asking the right kind of questions and then listening. Intently. This is where the magic happens, because all of a sudden, your clients are given the space to open up and say what’s truly on their mind. You can really get gold from doing this and it’s a skill that just about anyone can acquire with enough deliberate practice. Asking great questions early and often will also contribute to positioning you as the expert in the relationship as you are purposely taking the reigns of the relationship. Remember, this is what clients are paying you big money for, to lead the engagement and guide them gently but firmly in the right direction.

Don’t tell them what to do.

We live in a culture of telling, which makes this kind of more reflective practice at times difficult because our instincts push us to talk more than we listen. Telling people assumes that the other person does not know what you’re talking about and can be condescending, which in turns impedes the building of trust-based relationships.

A ready-made method for better relationships.

Ed Schein, in his book Humble Inquiry teaches us how to practice such a deliberate and structured form of listening. In it, he explains in great detail and with very telling examples how humble inquiry works. It requires being in a state of mind of non-judgmental curiosity, where the questions we ask are genuinely and openly giving the interlocutor permission to speak freely, without trying to lead them in a particular direction.

It also requires the willingness and ability to put oneself in a temporary vulnerable position of humility, described by schein as “here and now humility” which demonstrates that we are willing to put ourselves in a position of dependence with regards to the other person, which builds trust and enables them to open up more. As we are all more or less dependent on other people, there are many situations in life where this skill can come in handy.

For people at the top of any kind of hierarchy, it is even more critical to learn how to master those skills, as people in position of power tend to be by default deferred to, making it more difficult for subordinates to bring up difficult topics. In a designer-client relationship, this is particularly helpful because it gives the client permission to be more open about their fears, desires and aspirational goals. It also breaks down the natural defences that we all tend to put up when we find ourselves in a situation where saving face is more important than achieving our goals.

 

How does that apply to a design practice?

In the running of a design practice, we are reliant on our clients to get critical information to make any given project successful. Mastering humble inquiry, puts the client temporarily in the driver seat, giving permission to share information in a safe, non-judgmental way. After all, we all strive to look good, but that comes with a price, when putting up a always-positive front, we tend to engage our ego, that’s just human nature. It results in a skin-deep image of our self that we project to the world. Breaking down that barrier and getting deeper in a relationship is where the magic happens.

Every step of the design process ideally requires our clients to freely express themselves and talk about their aforementioned fears, desires and aspirations. When we get to the point where open and trusting relationships are created and maintained with our clients the information flows freely and our work becomes easier.

This in turns makes you more effective, which ultimately means more profitable because you don’t spend a lot of time -if any at all- dealing with “emergencies” that are often the result of poor communications. It is also important to note that this does not mean that we have to turn ourselves in order-takers, simply executing our clients’ every whim. Becoming a master of our craft is about finding a balance between being a spineless order-taker and an egomaniacal diva pushing people around. It’s about pushing and pulling, but always doing so in a way that both gives out clients permission to fully express themselves while maintaining the position of the expert leader, paid to lead the client to the desired result.

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{Insert flight pun here} Let your projects soar with aerial photography.

When I hear the words aerial photography, it evokes a different perspective, looking at the world through a bird’s eyes. Since we humans, are so accustomed to looking at things from the ground level, which means looking up at the city; having access to this view from above, gives us the ability to appreciate the urban environment from an unusual perspective. A different point of view which makes us appreciate the amazing setting we’re a part of. I personally marvel at the level of human achievement every time I get a chance to look down at the city, as it suddenly comes into focus.

With the advent of consumer-level drones, aerial visualization & photography has become a bit of an ubiquitous commodity, but it has not completely superseded traditional aerial shots from aircrafts, if only for regulatory reasons that make flying a drone in the city both complex and a huge liability (drones also have the bad habit of being very prone to randomly crashing, speaking from experience). That means that to shoot anything from the air in the city, there is not yet a good substitute for planes and choppers.

This is why rvltr partnering with our dear friend and veteran aerial photographer Brett Price(linkedin) to offer you his expertise and knowledge of shooting from the air, combined with our knowledge of the city and its surroundings. Over the course of the first 2 weeks of September, Brett and rvltr will be available to shoot all over the GTA and beyond.

If you had projects under consideration for some yummy aerial photography, now is the time to act and book Brett + rvltr here. Spots are limited and going fast!

Instagram @brettprice / @revelateur_to

The fine print: Each location is shot to your specifications (Close ups, or to show property in relation to amenities etc). If you are interested, book us here, or have any questions please contact us, with the address of the property you wish to have photographed along with roof colour, and size of property. We will get back to you promptly to discuss the details of your project and come up with an appropriate scope of work and budget, based on your needs.

How I was inspired by a writer to look at architecture differently.

The State of Architectural Journalism.

I love talking to people in the architecture industry to find out what makes their jobs exciting, learn about their challenges and use that information to try new things. I often do this with journalists and editors and find it fascinating to learn how to think like they do, and it helps me help them to find good stories for their publications.  

When I met with Dave LeBlanc, columnist for the Globe and Mail and well-known for his weekly column, “The Architourist”, I learned a lot about architecture from a non-architect’s perspective. Dave is not a trained journalist, he spent his whole career in radio production and serendipitously fell into writing about architecture a couple of decades ago when asked to produce short radio stories on Toronto architecture. Having been a fan of design and specifically mid-century modern architecture since childhood he jumped at the opportunity, which eventually led him to become a weekly columnist at the Globe.

Dave is as much interested in stories as I am and, similarly, thinks architectural narratives in their current state are a bit dry and factual, too often forgetting to speak about the human stories unfolding within the built environment, in favor of the building as an object, replete with facts, statistics and bombastic declarations, which are no-more than transparent, ego-inflating statements that makes the designers feel good, but leave the people who are looking to connect with architecture on a deeper level a bit hungry for a relatable story.

How Kahn and Mies brought this home.

When I think about some the best and most memorable buildings I've ever had the chance to visit and get to know intimately, like Crown Hall by Mies van der Rohe and the Kimbell Art Museum by Louis Kahn, the spiritual experiences that I've had in those space had very little to do with the architecture itself, but rather with my experience of the space, specifically through the way natural light was managed and let into the building in very specific and deliberate ways.

I didn't care that much that the building was made of metal, concrete or wood but rather that these materials provided me with an phenomenal sensory experience and therefore deeply influenced me. The Kimbell with its silvery natural light flooding from the slits at the top of each vaulted ceiling, grazing the galleries’ surfaces and revealing the textures and warmth of the wood and concrete combination. Crown Hall through the enormous amount of natural light flooding the space from all sides, and reflecting the seasons and time of day, while blocking a direct views on the outside, the black steel curtain walls, terrazzo floors and wooden partition walls taking a back seat to that experience.

I believe this is what Leblanc is trying to convey in his weekly column: how architecture is a machine for sensory experience, to paraphrase Le Corbusier. Perhaps that's what his "Machine for living " idea meant? After all, what is life if nothing but a succession of sensory experiences?
 

More experiential narratives, less verbosity.

The lesson to retain from this, is that aside from other designers and self-proclaimed design nerds, very few people care about who designed a given building, how much of a celebrity the designers or how expensive the finishes are, because these facts are completely irrelevant to the physical experience of a space. There is a reason the best writers and magazines in the design world are more interested in how the architecture is lived in and like to include the users in their stories. That reason is that it makes for quality content that will capture a reader’s attention. It is an absolute necessity that the story you tell speaks to your audience, or you run the risk of losing their interest.

There is no shortcut for getting to know your audience. You have to spend time engaging with them. It helps greatly to be able to show a vulnerable side of yourself that they may not know about. Digital and social media allows for unprecedented levels of access to your audience at a very low cost, making it easy to be in dialogue with the people who are interested in your work.

Spending the time to craft compelling narratives that speak to the way your building is lived in is the way to go. I know it’s tempting to wax lyrical about the technical achievements of your project, but if they do not directly contribute to the human, dare I say emotional, experience of your space, they can be ignored. Instead the focus should be put on what it feels like to experience your space from a user perspective.

In these days of instant gratification and casual consumption, most people will probably not pay attention to what you are putting out. However the level of care that you put into it will be noticed by the people who relate to what you have to offer. This minority of ardent supporters will go to bat for you. Once you have a few of those, you’ll know you’re on the right track.

A community of followers, the kind of people who will fervently support you and promote you because they believe in your vision, cannot be bought. It is primarily based on trust and that trust has to be earned. There are no shortcuts.

What can you do today to build such a following?

If you liked this, share with a friend and let us know in the comments!

Hambly House on the cover of Canadian Architect →

Cities such as Hamilton are rapidly growing and being designed to accommodate the sheer influx of people moving to the downtown and surrounding areas. This is a reversal of the strategy of the 1950's when the United States and Canada preferred to build cities around highways to promote easier travel and automobile use. Thus, today the surrounding areas of Toronto (Hamilton, ON in this case) are becoming more architecturally sound, interesting and diversifying the neighborhoods. The Hambly House by DPAI and Toms + McNally featured on the cover of Canadian Architect this month is a prime example of bridging the gap between old and new. Further reading HERE!

Hambly House at dusk

King City home in Nat Post

Our King City photoshoot was featured in National Post a couple of months ago.

Full Story...

Georgian Bay Boathouse in Azure

Designed by Kevin Weiss of Weiss AU, this project continues to make the rounds on the internet. This time it is on Azure.

Read the full story...

Inside of the boathouse at night.

FLASHBACK: Boathouse by Weiss AU

This past fall révélateur was commissioned by Kevin Weiss, principal of Weiss AU, to shoot a pretty exceptional project, if not in size, at least in quality and originality.

Interior of the boathouse

The boathouse, located on a private island in Georgian Bay, near Parry Sound is a beautiful object in and of itself, that also manages to blend in its natural element seamlessly. Unapologetically contemporary, it proudly stands among the trees on the shoreline of this island. 

The dock

Though it is decidedly contemporary in form, its materials are a nod to traditional Canadian cottage architecture. The colours are neutral (mainly grey) and the predominant cladding and structural material is wood, which contributes to making this project at home in cottage country.

Sunrise view from path leading to main cottage

From the dock

Detail of outdoor living room

Annex residence in the Globe and Mail

John Bentley-Mays wrote a great article on Audax's project and concept of human architecture. I discovered things I did not know about this really cool project.

Read it here.

révélateur in Dolce Magazine

Weiss AU's boathouse was featured in the Spring 2015 edition of the magazine. Kevin Weiss' design deserves the kind of attention it's been getting lately and we hope to see more of his work published in the future.

Stay tuned for future publications of our images.

révélateur in Dwell

Our photography of the beautiful boathouse by Weiss AU was recently featured in Dwell. 

Original Article.

Yorkville Residence on the cover of Designlines Magazine →

révélateur is proud to announce its first magazine cover! Our shoot of the Yorkville residence by Audax Architecture was featured in the the Spring 2015 issue of Designlines magazine.

Spring 2015 cover

Interestingly, this is our first ever commissioned project and turned out to be a client favourite from day one. This reno of a 70's modern house turned a very dated dwelling into a sleek, contemporary, state of the art dwelling that reflects the personality of its owner, a 30-something successful entrepreneur from Toronto.

Click here for full article.

Photography + Styling = Killer Images

Styling is the art of making a space look like it’s lived in, often in a subtle and discrete fashion. Ideally it is something that not consciously noticeable because it looks natural. This effortless look requires a lot of planning and production work, but the results are often far beyond what a professional photographer alone can offer.

Kitchen

Révélateur studio always strives to improve the quality of its offerings and client satisfaction. This is why we are pleased to announce a partnership with professional stylist Laurie Clark. Starting immediately we are offering styled photography packages. By offering these packages, we take the headache out of shooting professionally styled quality photography, while delivering incredible value as these images will make you look fresh and professional.

Main entrance and lounge

Laurie Clark of GH Styleworks is a master stylist with a background in art direction and graphic design. She has an eye for the killer accent that is going to bring a photograph together. Our own architectural and photography background complements Laurie’s skill set perfectly and we can together deliver images of exceptional quality.

Dressing room

Since a picture is worth a thousand words, the images included in here a few example of images that came out of a shoot we did with Laurie (Project: Taylorwood, Build: Rose Barroso | Barroso Homes, Design: Urbanscape | Ali Malek-Zadeh). Feel free to contact us for further information on these packages.

Main entrance

Stafford Development projects

We have been working with Stafford Developments to shoot some of their completed projects to showcase on their new upcoming website. Below are some shots that we did for them:

The Rushton Residences, 743 St. Clair W.

530 St. Clair W.

500 St. Clair W.

Film District Towns

Stay tuned for more cool shots to come...

Little Portugal fixer-upper by Downey Design

This project was featured on our blog a few months back, when we shot the interiors for the Designer. We have recently returned to shoot the exterior of the building upon completion of the landscaping.

Main facade

Home to Arts & Labour home-studio, the renovation turned an old factory into an airy, bright space that appears to be much bigger than it actually is.

Main Entrance

Although the renovated building may appear mundane at first glance, it is the simplicity of the elegant materials and solid detailing that makes it come to life in an understated fashion. It is first and foremost a very livable space as evidenced by the spatial and light qualities one finds throughout the project.

Landscaped courtyard

Junction Bungalow by STAMP Architecture

Revelateur recently had the pleasure to shoot a post-war bungalow renovation in the Junction neighbourhood of Toronto.

Main entrance, front of the house.

Designed by Brad Netkin of Stamp Architecture, the house is an very clever take on the bungalow typology. The original house was gutted and a second story was added, so that the main floor was turned into a spacious living-room / kitchen space opening onto the backyard and the front of the house was turned into a cosy dining room.

Entrance, Dining room, looking towards back of the house.

The main design feature of this house is a rather intangible one: natural light. Indeed, large windows and skylights are common currency in every area of the house, making the entire dwelling a very pleasant, airy one that makes one feel at ease instantly.

Living room, looking towards entrance.

Add to the the mix the architect's idionsyncratic furniture and art collection and you get a home that is humble in its materials and finishes yet very generous with large spaces that give away a subdued feeling of luxury. This is not a house of ostentatious character, but rather a symphony of natural light.

Staircase with skylight

There is a constant connection to the outdoors in almost every space of this bungalow. That alone makes it worth experiencing in person.

Back of the house, from backyard

Tips for hiring an architectural photographer #5

This is post 5 of a series of 10, in a series detailing important aspects to hiring an architectural photographer while avoiding the most common pitfalls.

5. GET THE RIGHT LICENSE.

Great savings are within reach if you predetermine how your images are going to be used, including potential uses that might not appear necessary at first. Discuss your licensing options with your photographer and favor open source licenses (such as Creative Commons) over copyrighted images as these will give you more flexibility in the way the images can be used and limit your legal liability in case of a dispute. It is important to understand copyright law and how you can use your images - not all licenses are created equal - and be sure to ask your photographer to walk you through the type of license he/she is going to use and how it will impact your rights to the images. These licensing terms should be clearly detailed in the photographer’s contract. 

Tips for hiring an architectural photographer #4

This is post 4 of a series of 10, in a series detailing important aspects to hiring an architectural photographer while avoiding the most common pitfalls.

COLLABORATE

Photographing buildings and interiors is not an exact science and it requires collaboration between the photographer and client, in order to achieve the client’s vision. Photographers have a particular way to look at spaces, usually different from the clients'. It is a good idea to use this difference in viewpoints as a sounding board for coming up with ideas that neither you, the client, nor the photographer might have thought of on their own. The pre-production meeting and the scouting shoot are great places to brainstorm and kick-start this process. If you are going to be present on the day of the shoot, use this to you advantage by discussing each view with your photographer and formulating your specific needs in the clearest way possible. Your photographer should be able to show you each shot prior to capturing the image to serve as the basis for discussion. 

Yorkville residence, Audax Architecture